Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver

Holly Engle

Kansas City,Kansas

Summary

Customer service professional with over 20 years of experience across logistics, hospitality, and telecommunications. Skilled in problem-solving, order processing, and team leadership with a proven record of maintaining high customer satisfaction in fast-paced environments.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
03.2020 - Current

Driver

Quality Inn
01.2020 - 03.2020

Canvasser

Field works
11.2019 - 01.2020

Caregiver

01.2016 - 01.2020

Customer Service Associate

CSC
10.2015 - 04.2016

Bob Evans
12.2014 - 08.2015

Shipping Associate

Musicians Friend
10.2013 - 09.2014

Customer Service

Accent Marketing
09.2004 - 12.2011
  • Company Overview: contracted by Sprint
  • Contracted by Sprint

Data Entry Specialist/Warehouse Shipping Specialist

Lifetouch Publishing
02.1999 - 01.2004

Emergency Dispatch Operator

ADT Security
01.1998 - 01.1999

Cashier

Hobby Lobby
01.1997 - 01.1998

Education

Diploma -

Park Hill High School
Kansas City, MO
01.1998

Skills

  • Customer Service
  • Data Analysis
  • Troubleshooting
  • Documentation
  • Time Management
  • Customer Relationship Building
  • Instruction Following
  • Leadership
  • Order Picking
  • Packing
  • Training
  • Call Handling
  • Complaint Resolution
  • Supervision
  • Survey Conducting
  • Feedback Utilization
  • Mailing Information Management
  • Event Organization
  • Emergency Response Dispatch
  • Issue Transfer
  • Account Information Updating
  • Delivery Time Management
  • Safe Driving

Certification

ACT WorkKeys

Timeline

Delivery Driver

DoorDash
03.2020 - Current

Driver

Quality Inn
01.2020 - 03.2020

Canvasser

Field works
11.2019 - 01.2020

Caregiver

01.2016 - 01.2020

Customer Service Associate

CSC
10.2015 - 04.2016

Bob Evans
12.2014 - 08.2015

Shipping Associate

Musicians Friend
10.2013 - 09.2014

Customer Service

Accent Marketing
09.2004 - 12.2011

Data Entry Specialist/Warehouse Shipping Specialist

Lifetouch Publishing
02.1999 - 01.2004

Emergency Dispatch Operator

ADT Security
01.1998 - 01.1999

Cashier

Hobby Lobby
01.1997 - 01.1998

Diploma -

Park Hill High School

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Holly Engle