Holly Harding
Tropical Smoothie Cafe
Bar Harbor,Maine
1
Certification
5
years of professional experience
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Work History
Shift Leader
2 Years 5 Months- Supervised shift operations, assigned tasks, and maintained smooth workflow across front counter and prep areas.
- Resolved customer concerns quickly while maintaining friendly, efficient service.
- Managed inventory levels and communicated supply needs to support consistent product availability.
- Completed cash and credit card transactions accurately using POS software.
- Monitored cash handling, order accuracy, and point-of-sale transactions during busy service periods.
- Reinforced food safety, sanitation, and cleanliness standards throughout kitchen and dining areas.
Server
1 Year 9 Months- Served residents meals with attentive dining-room support and courteous customer service.
- Delivered accurate meal orders while accommodating special diets and texture modifications.
- Setup and cleanup for meals, ensuring readiness for service.
- Multitasked by managing multiple tables simultaneously.
Crew Member
4 Months- Delivered friendly customer service while taking orders and resolving routine guest concerns
- Prepared coffee, espresso drinks, and food items following store quality and presentation standards
- Maintained clean service areas, dining stations, and equipment to support health and safety compliance
Education
High School Diploma
While in my Junior and Senior years i went to Handeock County Tenical Center and I studied early childcare and well as taking my high school classes
Skills
Cash handling
Customer Service Skills
Team leadership
Problem-solving
Inventory management
Adaptive
Flexible schedule
Schedule management
Certification
ServSafe
Timeline
Shift Leader
Tropical Smoothie Cafe
03.2024 - 08.2026Read More
Server
Birch Bay Retirement Village
08.2021 - 05.2023Read More
Crew Member
Dunkin Donuts
03.2021 - 07.2021Read More
Mount Desert Island High School
High School Diploma
Read More