Holly Haskin
Jupiter,FL
Summary
Dynamic Front Desk Receptionist with a proven track record for enhancing office efficiency and customer satisfaction through exceptional time management and customer service skills. Expert in Athena and Phreesia, adept at sensitive information handling, and recognized for operating with a positive and professional approach.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Elite DNA Therapy Services
Jupiter, FL
10.2021 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Collected co payments, processed transactions and updated relevant records.
Front
Broedell Plumbing Supply
Jupiter, FL
12.2020 - 10.2021
- Showroom greeter.
- Followed up on orders.
- Scheduled appointments accurately, reducing scheduling conflicts and cancellations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Front Desk Receptionist
McGuckin, Shatz & White CPAs
Oceanport, NJ
11.2019 - 11.2020
- Scheduled, coordinated and confirmed appointments and meetings.
- Organized all tax return forms to be sent to client or picked up by client.
- Scheduled and confirmed appointments.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Middletown High School South
Middletown, NJ2 Years - Communications
Marymount University
Arlington, VASkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Scheduling
- Verbal and written communication
- Administrative Skills
- File Organization
- Sensitive information handling
- Administrative Support
- Skilled in Athena, Phreesia, Word
Timeline
Front Desk Receptionist
Elite DNA Therapy Services
10.2021 - 09.2024
Front
Broedell Plumbing Supply
12.2020 - 10.2021
Front Desk Receptionist
McGuckin, Shatz & White CPAs
11.2019 - 11.2020
Middletown High School South
2 Years - Communications
Marymount University