Holly Haugen

Administer a variety of medications, including oral, topical, and injections, and ensure accurate and timely distribution. Count and log controlled substances, check for expired medications, and re-order medications as needed. Maintain accurate records of medication administration, patient condition, and any incidents. Supervise and guide direct care staff to ensure high-quality care is provided. Respond to resident and staff emergencies and report them to higher management.

• Answer and direct calls from multi-line system
• Organize file system
• Sort and deliver mail
• Develop spreadsheets for inventory, etc.
• Order office supplies
• Make car and hotel reservations

• Answer and direct calls from multi-line system
• Provide administrative support to senior staff and support professionals
• Schedule clients for home and in office appointments
• Compile bulk mailings, schedules and meeting notes for employees and clients.

• Answer and direct calls from multi-line system to 150+ staff
• Schedule and check clients in for various appointments
• Receive and process client payments.

• Conduct client registrations
• Process client financial redeterminations
• Maintain insurance information and obtain authorizations
• Maintain employee credentialing
• Transcribe clinician dictation

• Work independently to provide in home care to clients
• Maintain client care and confidentiality
• Establish many organizational and multitasking abilities

• Ensured safety of all residents
• Provided individual care to all residents
• Interacted with residents on a personal level

• Provided in-home daycare to children of all ages.

• Greeted clients
• Completed miscellaneous filing
• Scheduled appointments
• Prepared charts

• Provided in-home daycare to children of all ages.