Holly Hill
Knoxville,TN
Overview
7
7
years of professional experience
Work History
Keyholder
University Of Tennessee, Knoxville
05.2022 - Current
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Processed cash, credit, debit, and check payments.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Improved customer service by projecting friendly and knowledgeable attitude.
Camp Counselor
Seek Ministries
05.2017 - 07.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Barista Trainer
Starbucks
10.2018 - 05.2021
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
Education
Bachelor of Science - Speech-Language Pathology And Audiology
The University of Tennessee - Knoxville
Knoxville, TN05.2024
Skills
- Quality Control
- Hard-Working Mindset
- Time Management
- Team Player
- Good Communication Skills
Languages
American Sign Language
Professional Working
Volunteer Experience
Undergraduate Research Assistant - April 2022-July 2022
- Gained first-hand experience into the process of conducting a study.
- Aided in coding research information.
Future Program - January 2023-May 2023
- College education program for students with intellectual and learning disabilities through the University of Tennessee - Knoxville.
- Acted as a mentor - assisted students in taking notes in class, lead workout sessions, assisted students in studying, and supported students through encouragement.
Sunday School Assistant - August 2011-Present
- Over the years, have assisted in various church activities such as Sunday School, Children's Choir, and Vacation Bible School for ages ranging between pre-K to 5th grade.
- Aid in leading various activities, care for children, and teach lesson plans.
Student Leader - August 2022-Present
- Student leader on the "Mission Team" through campus ministry "Volunteers for Christ".
- Aid in setting up and creating hospitable environment and reaching out to students on campus to create a close-knit community.
Timeline
Keyholder
University Of Tennessee, Knoxville
05.2022 - Current
Barista Trainer
Starbucks
10.2018 - 05.2021
Camp Counselor
Seek Ministries
05.2017 - 07.2021
Bachelor of Science - Speech-Language Pathology And Audiology
The University of Tennessee - Knoxville
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