HOLLY JOHNSON
Seattle,WA
Summary
Dynamic hospitality manager and seasoned bartender with a proven ability to deliver exceptional guest experiences and streamline operations in high-pressure environments. Expert in crafting innovative cocktails, leading teams, and driving sales growth. Well-versed in whisky, wine, and fine dining, with a passion for curating memorable customer experiences and fostering a positive team culture.
Overview
7
7
years of professional experience
Work History
Manager
Whisky West
10.2019 - 01.2025
- Directed daily operations, including scheduling, inventory procurement, and quality control, ensuring seamless service delivery in a high-volume setting
- Developed and introduced signature cocktails, increasing menu appeal and customer satisfaction
- Managed peak periods single-handedly, providing efficient service to over 70 guests while maintaining professionalism
- Built and led a high-performing team, fostering a collaborative and productive work environment
- Maintained professional, organized, and safe environment for employees and patrons.
Server/Bartender/Manager on Duty
Arthur's
10.2017 - 10.2019
- Supervised restaurant operations, including staff management, opening/closing procedures, and quality assurance
- Designed bespoke cocktails tailored to customer tastes, enhancing guest satisfaction
- Multitasked across roles, including serving, bussing, and hosting, to maintain exceptional service levels
- Promoted teamwork and effective communication among staff, driving a harmonious work environment
Bartender
Tulio
11.2018 - 08.2019
- Provided exceptional bar and table service, balancing individual guest needs with high-volume operations
- Contributed creative cocktails to the menu, boosting customer engagement and repeat visits
- Streamlined inventory tracking and reordering, reducing waste and ensuring product availability
- Partnered with the service team to deliver seamless and memorable guest experiences
Education
J.D. -
Seattle University School of Law
05.2002
BS - Sociology
University of North Dakota
BA - Criminal Justice
University of North Dakota
Skills
- Team Leadership
- Craft Cocktail Creation
- Inventory Management
- Customer Service Excellence
- Whisky and Wine Expertise
- Scheduling and Operations
- Problem-Solving
- Staff Training
Other
I was a lawyer and pro tem judge from 2002 until 2017. Please ask at interview.
Timeline
Manager
Whisky West
10.2019 - 01.2025
Bartender
Tulio
11.2018 - 08.2019
Server/Bartender/Manager on Duty
Arthur's
10.2017 - 10.2019
BA - Criminal Justice
University of North Dakota
J.D. -
Seattle University School of Law
BS - Sociology
University of North Dakota
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