Holly Kreuser
NEWARK,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
Work History
Client Concierge
Ameriprise Financial
Newark, NY
01.1998 - Current
- Scheduled appointments for clients with staff members as requested.
- Answered incoming calls promptly and professionally, providing courteous service at all times.
- Arranged Client Appreciation Events and Seminars for our clients
- Utilized Social Media platforms to keep clients informed about staff activities and updates from Ameriprise Financial
- Crafted memorable interactions for clients
- Established partnerships with community groups and organized promotional giveaways at public gatherings.
Education
Some College (No Degree) - Business Administration
SUNY Fredonia
Fredonia, NYSkills
- Marketing
- Event Planning
- Administrative Support
- Outstanding customer service
- Excellent Multitasking
- Hospitality
- Telephone Etiquette
- Quality Assurance
Member of Newark Rotary Club
I joined the Newark Rotary Club in 2011. I have held many different positions within our Rotary Community.
* Country Officer for the Rotary Youth Exchange Program. I helped students prepare and then travel abroad to other countries for one year.
*Newark High School Interact Advisor. I worked with high school students to promote service projects locally and internationally. We woked on team building activities, learning about the different countries of the world, and giving back to our communities.
* Rotary Club President for one year. I oversaw the running of the club for one year. I worked with all the different commities to make sure they reached their goals.
*Committee to organize our Annual Rotary District Conference. I was in charge of meals and decorations for our weekend long event. We hosted over 300 Rotarians from around our district.
Timeline
Client Concierge
Ameriprise Financial
01.1998 - Current
Some College (No Degree) - Business Administration
SUNY Fredonia
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