Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Holly Lewis

7775 Mt. Holly Hwy, Mount Holly,AR

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

28
28
years of professional experience

Work History

Receptionist

First Baptist Church Of El Dorato
El Dorado, AR
06.2010 - 11.2020
  • Maintained building security by monitoring security cameras
  • Monitored and screened visitors to verify accessibility to inner-office personnel.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Collected, sorted, distributed and sent mail and packages.
  • Coordinated travel accommodations for staff and out-of-town visitors.
  • Kept records in Excel to maintain attendance data by entering and updating information.
  • Coordinated volunteers for various programs.
  • Coordinated program registrations and collection of fees.

Licensed P & C Insurance Agent/Receptionist

Campbell And Company Insurance
Magnolia, AR
10.2000 - 06.2010
  • Developed new customer relations through telephone contact and sales activity.
  • Processing, documenting and monitoring all claims.
  • Processed daily payments on line to various insurance companies.
  • Daily deposits and cash reconciliation.
  • Sold auto, home, and other various insurance products to individuals within assigned territory using consultative selling techniques.
  • Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
  • Met and exceeded revenue goals through generating new leads and identifying new clients.
  • Conducted annual reviews of existing policies to update information.

Immunization Coordinator

Columbia County Health Unit
Magnolia, AR
05.1998 - 10.2000
  • Excellent communication and customer relation skills.
  • Kept physical files and computer records organized for easy updating and retrieval by authorized team members.
  • Coordinated monthly mail out appointment cards for patients in need of additional immunizations.
  • Entered date of all immunizations into state wide data base.
  • Daily cash reconciliation.

Industrial Receptionist

Commercial Metals Company
Magnolia, AR
04.1993 - 05.1998
  • Operated 12-line telephone system to independently handle incoming calls.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Corresponded with clients through email, telephone or postal mail.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Provided clerical support department managers by copying, faxing and filing documents.
  • Responsible for monthly entry and reports of all mileage for product distribution regarding all branches.
  • Responsible for express mailing weekly payroll to all branches.

Education

Property And Casualty Insurance Agent -

Arkansas Insurance Department
Little Rock, AR
02.2003

High School Diploma -

Magnolia High School
Magnolia, AR
05.1984

Skills

  • Office administration
  • Security awareness
  • Customer/Client relations
  • Professional demeanor
  • Multi-Line Telephone Systems
  • Customer and Client Relations
  • Verbal and written communication
  • Organization skills
  • Telephone skills

Timeline

Receptionist

First Baptist Church Of El Dorato
06.2010 - 11.2020

Licensed P & C Insurance Agent/Receptionist

Campbell And Company Insurance
10.2000 - 06.2010

Immunization Coordinator

Columbia County Health Unit
05.1998 - 10.2000

Industrial Receptionist

Commercial Metals Company
04.1993 - 05.1998

Property And Casualty Insurance Agent -

Arkansas Insurance Department

High School Diploma -

Magnolia High School

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Holly Lewis