Holly Lour
Independence,KS
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Tag and Title Clerk
Montgomery County
Independence, KS
09.2025 - Current
- Processed vehicle registrations and title applications for Montgomery County residents, ensuring compliance with state regulations.
- Reviewed documents for completeness and compliance with state regulations.
- Investigated and resolved accuracy issues on titles, odometer readings, and power of attorney, enhancing record integrity.
- Maintained accurate records in the county's tagging and title database system.
- Assisted customers with inquiries regarding vehicle registration requirements and procedures.
Human Services Assistant
Kansas Department of Children and Families
05.2024 - 09.2025
- Improved client well-being by providing comprehensive support and coordinating effectively with service providers.
- Evaluated client requirements and provided necessary information for accurate referrals.
- Prepared and reviewed documents for service applicants, assisting with completion and addressing inquiries.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide the best experience possible.
Supply Chain Security
J B Hunt
11.2021 - 04.2024
- Monitored compliance with standard operating procedures for department and remote sites, ensuring adherence to security protocols.
- Established vendor relationships through effective communication and collaboration, improving supply chain reliability.
- Work with internal and external parties to resolve mildly complex issues at remote security sites and write detailed reports about each issue that occurs.
- Addressed inquiries regarding Cross Border and High Value Load programs
Onboarding Specialist
J B Hunt
09.2020 - 10.2021
- Received phone applications, screened and scheduled qualified driver-applicants for onboarding, gathering required DOT and company paperwork using multiple systems to ensure compliance before hire.
- Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.
- Informed ineligible driver-applicants of their status while maintaining interest in future opportunities with J.B. Hunt.
- Handled incoming and outgoing calls in busy call center, facilitating effective communication with applicants.
Education
Cosmetology - Hair Design
Paul Mitchell The School
Portland10-2016
Skills
- Data entry
- Records management
- Database management
- Office administration
- Documentation review
- Document preparation
- Attention to detail
- Customer service
- Customer relations
- Problem solving
- Teamwork and collaboration
- Social perceptiveness
- Professional boundaries
- Ethical practice
- Financial processing
- Computer literacy
2020 Top 5 Onboarding Specialists
My first year as an Onboarding Specialist, I was honored to be one of the top five in my department.
Timeline
Tag and Title Clerk
Montgomery County
09.2025 - Current
Human Services Assistant
Kansas Department of Children and Families
05.2024 - 09.2025
Supply Chain Security
J B Hunt
11.2021 - 04.2024
Onboarding Specialist
J B Hunt
09.2020 - 10.2021
Cosmetology - Hair Design
Paul Mitchell The School