Holly Macmullan
Pinto Ranch
Houston,Texas
15
years of professional experience
Results oriented, and dedicated leader with a passion for Building cohesive teams. A Skilled trainer, with a passion for driving business growth, developing strong teams, and enhancing profitability. proficient in evaluating, problem solving, and prioritizing tasks to drive productivity
Work History
Store Manager
7 Months- Improved sales volume by 30% over LY
- Elevated visual presentation, to improve sales
- Implemented client books, to improve customer engagement
- Coached team on policies, procedures, and proper POS standards
Store Leader
2 Years- Developed a client book program to drive traffic, and create customer loyalty
- Trained and mentored new and existing team on best practices and product knowledge
- Elevated visual standards to drive customer engagement and drive sales
Store Manager
5 Years- Developed a team focused on delivering exceptional customer service, resulting in a 22% increase in sales volume, and top KPI's in the district.
Store Manager
1 Year- Positively impacted sales volume
- Achieved a 30% improvement in conversion.
- Implemented visual merchandising strategies to effectively display merchandise and improve sell through.
Store Manager
6 Years- Achieved top KPI's in district for two consecutive years, by ensuring the team provided the highest level of customer service through personal interactions and expert product knowledge.
- Contributed to districts session plan, by developing and promoting two team members.
- Reduced turnover by 60%
- Achieved budget expectations for five consecutive years through strategic hiring, scheduling, and operational controls.
Education
Associates of science - Fashion Merchandising
Skills
Assisted teams in achieving project goals through effective leadership.
Supported KPI enhancements by tracking performance metrics and recommending improvements.
Communicated effectively both in writing and verbally to foster collaboration.
Created engaging visual presentations to convey key concepts.
Managed multiple tasks simultaneously to maintain workflow efficiency.
Provided excellent customer service to enhance client satisfaction.
Guided and coached team members to develop their skills.
Interests
Fashion
Reading
Great food
Pottery
Travel
Timeline
Store Manager
Pinto Ranch
01.2026 - CurrentRead More
Store Leader
J Jill
01.2024 - 01.2026Read More
Store Manager
Boot Barn
01.2019 - 01.2024Read More
Store Manager
Atar'd state
01.2018 - 01.2019Read More
Store Manager
Chico’s
01.2012 - 01.2018Read More
Nassau Community College
Associates of science from Fashion Merchandising
Read More