Laura Harp
Olmsted Falls
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
28
28
years of professional experience
Work History
Store Manager
Aldi USA
Broadview Heights, OH
02.2024 - Current
- Supported team members through mentorship and development initiatives. Conducted interviews to identify suitable candidates. Managed performance to foster a cohesive team environment.
- Supported store operations by maintaining compliance with safety and cleanliness standards. Managed inventory levels and assisted with ordering processes. Oversaw price adjustments to ensure accurate pricing.
- Spearheaded initiatives to drive sales targets, manage expenses, and implement promotional activities.
- Collaborated with team to execute hands-on tasks, including operating registers, stocking shelves, and merchandising special buys.
- Facilitated a comprehensive 32-week training program for new hires to ensure mastery of all role aspects.
Store Manager
The Home Depot
Fairlawn, OH
05.1998 - 07.2023
- Assisted in managing budget to maintain store safety and inventory accuracy. Supported overall financial performance through diligent tracking of expenses and revenues. Collaborated with team members to uphold operational standards.
- Cultivated a customer-first culture by addressing customer needs and resolving issues promptly.
- Assisted in recruiting and hiring processes for associates and supervisors. Supported coaching and training initiatives to enhance team performance. Contributed to the development of associates and supervisors through ongoing mentorship.
- Executed corporate merchandising strategies to optimize inventory management and enhance product display effectiveness.
- Analyzed sales data to formulate strategic initiatives and drive measurable results.
Education
High school diploma - undefined
South High School
Cleveland, OH06.1994
Skills
- Assisted in daily operations of retail environment Supported team members in achieving sales goals Maintained inventory levels to ensure product availability
- Oversaw team operations and strategic initiatives to enhance productivity
- Assisted in processing payroll for employees on a bi-weekly basis Supported the maintenance of accurate payroll records and documentation Helped resolve payroll discrepancies and inquiries from staff
- Spearheaded recruitment initiatives to attract top talent
- Leveraged advanced computer skills to enhance operational efficiency
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
- Oversaw daily operations and strategic planning for store management
- Optimized scheduling and prioritization of tasks to enhance productivity
- Demonstrated meticulous attention to detail in all tasks and projects
- Demonstrated exceptional organizational skills to streamline project workflows
- Assisted in identifying and mitigating potential theft risks Supported team efforts to implement loss prevention strategies Contributed to maintaining a secure environment for customers and staff
- Facilitated collaborative efforts among team members to achieve project goals
- Executed cash handling procedures to ensure accurate financial transactions
- Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules
- Assisted in tracking profit and loss statements to support financial decision-making Collaborated with team members to analyze budget variances and identify cost-saving opportunities Contributed to the preparation of financial reports for management review
- Executed merchandising strategies to enhance product visibility and drive sales
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Management
Timeline
Store Manager
Aldi USA
02.2024 - Current
Store Manager
The Home Depot
05.1998 - 07.2023
High school diploma - undefined
South High School