Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Needham

Van Buren,Arkansas

Summary

Dedicated nursing student currently working towards Bachelors in Nursing science. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills.

Overview

11
11
years of professional experience

Work History

Patient Service Representative

Mercy Hospital Fort Smith
01.2018 - 08.2020
  • Took copayments and compiled daily financial records.
  • Increased overall practice revenue by diligently collecting copayments and outstanding balances at the time of service.
  • Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Provided compassionate support for patients facing financial challenges, assisting them in navigating available resources and payment options.

Environmental Services Housekeeper

Mercy Hospital Fort Smith
02.2010 - 01.2018
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.

Education

Bachelor of Science - Nursing

University of Arkansas-Fort Smith
Fort Smith, AR
05.2026

GED -

Arkansas Adult Education Center
08.2009

Skills

  • Report Preparation
  • Family Assistance
  • Risk Management
  • Regulatory Compliance
  • HIPAA Compliance
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Documenting and Recording Information
  • Building Rapport and Credibility
  • Calm and Effective Under Pressure

Timeline

Patient Service Representative

Mercy Hospital Fort Smith
01.2018 - 08.2020

Environmental Services Housekeeper

Mercy Hospital Fort Smith
02.2010 - 01.2018

Bachelor of Science - Nursing

University of Arkansas-Fort Smith

GED -

Arkansas Adult Education Center
Holly Needham