Dedicated nursing student currently working towards Bachelors in Nursing science. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills.
Overview
11
11
years of professional experience
Work History
Patient Service Representative
Mercy Hospital Fort Smith
01.2018 - 08.2020
Took copayments and compiled daily financial records.
Increased overall practice revenue by diligently collecting copayments and outstanding balances at the time of service.
Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
Helped address client complaints through timely corrective actions and appropriate referrals.
Provided compassionate support for patients facing financial challenges, assisting them in navigating available resources and payment options.
Environmental Services Housekeeper
Mercy Hospital Fort Smith
02.2010 - 01.2018
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.