Holly Norton
Salt Lake City
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2026
2026
years of professional experience
1
1
year of post-secondary education
Work History
Server
Redrock brewery
Park City
01.2017 - Current
- Provided exceptional customer service in a fast-paced brewery environment.
- Managed food and beverage orders with attention to detail and accuracy.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining areas and service stations.
- Trained new team members on service protocols and menu knowledge.
- Handled customer complaints professionally to enhance guest satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Server
Redrock brewery
Park City
- Provided exceptional customer service in a fast-paced brewery environment.
- Managed food and beverage orders with attention to detail and accuracy.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Education
Fortis College
09.2009 - 06.2010
Skills
- Customer service
- Order management
- Menu knowledge
- Cash handling
Timeline
Server
Redrock brewery
01.2017 - Current
Fortis College
09.2009 - 06.2010
Server
Redrock brewery