Holly Rick
Portales,NM
Summary
Healthcare support professional experienced in patient care and staff support. Offers communication skills, knowledge of continuous demands and background with high-volume work. Looking to put knowledge and abilities to good use in fast-paced position focused exceeding expectations.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Monument Health
Rapid City, SD
11.2022 - 06.2025
- Facilitated patient intake processes, ensuring accurate information collection and documentation.
- Assisted healthcare providers in patient examinations, supporting efficient workflow and care delivery.
- Managed electronic health records system, maintaining data accuracy and confidentiality standards.
- Coordinated appointment scheduling, optimizing clinic operations to enhance patient access to services.
- Trained new staff on clinical protocols and procedures, fostering a culture of compliance and best practices.
Lunchroom Supervisor
Douglas School District
Box Elder, SD
11.2021 - 11.2022
- Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
- Monitored student behavior and implemented corrective actions.
- Monitored 60+ students during each of 8 lunchtimes and provided verbal cues to students to manage behavior.
- Cleaned tables, straightened chairs and swept floors between 8 lunch periods.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Walked around cafeteria looking for spills and assisting students with opening food containers.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
Special Education Paraprofessional
DODEA Schools
Misawa, Japan
08.2018 - 04.2021
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Offered student support through special accommodations, extra assistance and assessments.
- Alerted instructor to student behavior or issues requiring intervention.
Medical Assistant
Via Christi Clinic
Wichita, KS
12.2015 - 06.2017
- Roomed patients for 4 providers, upwards of 20 patients each, daily.
- Sanitized, restocked and organized 10 exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate of Occupational Studies - Medical
Heritage College
Wichita, KS05-2014
Skills
- Patient Relations
- Examination Preparation
- Height and Weight Measurement
- Medical Histories and Vital Statistics
- Customer service
- Patient scheduling
- Medical terminology knowledge
Timeline
Medical Assistant
Monument Health
11.2022 - 06.2025
Lunchroom Supervisor
Douglas School District
11.2021 - 11.2022
Special Education Paraprofessional
DODEA Schools
08.2018 - 04.2021
Medical Assistant
Via Christi Clinic
12.2015 - 06.2017
Associate of Occupational Studies - Medical
Heritage College