Holly Blunda
Orange,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Delivery Driver
Uber
08.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools
- Maintained strong relationships with clients through proactive communication and personalized service
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders
- Currently Maintain a 100 percent customer satisfaction rating
Stay-at-Home Mom
Self-employeed
10.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed multiple schedules for a household of one adult and twin children
- Worked well in a family setting, providing support and guidance
- Managed time efficiently in order to complete multiple tasks within deadlines.
- Communicated with respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions
Account Exucutive
Ricoh USA
06.2010 - 01.2011
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets by identifying new business opportunities and creating customized solutions for clients based on their needs
- Developed business relationships in designated territory
- Gained new business through cold calling, networking and research
- Provided outstanding customer service to ensure client satisfaction
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Senior Server
Sullivan's Steak
06.1999 - 02.2001
- Provided high quality client service in a fine dining establishment
- Assisted management in training junior staff
- Developed substantial and profitable repeat business
- Offered expert advice on wine and dinner selection
- Observed customers need and wants and personalized service accordingly providing excellent customer service
Education
Some College (No Degree) -
University of Phoenix
Irvine, CASaddleback College
Mission Viejo, CASkills
- Customer Service
- Dependable and Responsible
- Good Telephone Etiquette
- Customer Relations
- Analytical Thinking
- Troubleshooting
- Verbal Communication
- Remote Office Availability
- Data Entry
Affiliations
- Writing Kids Books
- Volunteering
- Krav Maga
- Drawing
- Walking
- Skincare
- Geology
Timeline
Delivery Driver
Uber
08.2022 - Current
Stay-at-Home Mom
Self-employeed
10.2014 - Current
Account Exucutive
Ricoh USA
06.2010 - 01.2011
Senior Server
Sullivan's Steak
06.1999 - 02.2001
Some College (No Degree) -
University of Phoenix
Saddleback College