Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Homer Minjarez

Chaparral,NM

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

7
7
years of professional experience

Work History

Shift Leader

Dutch Bros
El Paso, TX
05.2022 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Maintained positive working relationship with fellow staff and management.

Package Handler

Fed Ex Ground
El Paso, TX
09.2021 - 08.2022
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Stacked boxes onto pallets in an efficient manner.
  • Resolved conveyor system issues by clearing jams and blockages.

Grill Cook

State Line
El Paso, TX
04.2017 - 11.2021
  • Cleaned and organized grilling area, stocked supplies, and prepared food items to order.

Line Cook

State Line BBQ
El Paso, TX
04.2017 - 11.2021
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Performed basic knife skills such as dicing onions or slicing meats.

Education

Some College (No Degree) - Psychology

The University of Texas At El Paso
El Paso, TX

Skills

  • Customer Service Management
  • Conflict Resolution
  • Staff Supervision
  • Bilingual in spanish
  • Creative Problem-Solving
  • Staff Development
  • Cash Handling
  • Decision-making capabilities
  • Policy Enforcement
  • Goal Setting and Tracking
  • Interpersonal Relations
  • Strong verbal and written communication
  • Team Leadership
  • Team Collaboration and Leadership
  • Motivational Leadership
  • Positive Attitude
  • Team motivation
  • Issue Resolution
  • Policy and Procedure Enforcement
  • Assigning Work
  • Team Supervision

Affiliations

  • Weight Training

Languages

Spanish
Limited

Timeline

Shift Leader

Dutch Bros
05.2022 - Current

Package Handler

Fed Ex Ground
09.2021 - 08.2022

Grill Cook

State Line
04.2017 - 11.2021

Line Cook

State Line BBQ
04.2017 - 11.2021

Some College (No Degree) - Psychology

The University of Texas At El Paso

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Homer Minjarez