Honey Santiago Aparicio
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomy position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Bath And Body Works, Limited Brands
08.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
Assistant Manager
Karolina Home Care Center
09.2021 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Waiter
El Valle Restaurant
05.2020 - 09.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
No Degree - Phlebotomy
Phlebotomy Training Specialists
756 Tyvola Rd Suite 114 Charlotte NC11.2023
High School Diploma -
Independence High School
1967 Patriot Dr, Charlotte, NC 2822706.2021
Skills
- Product Recommendations
- Cash Handling
- Customer Service
- Biohazard Disposal
- Specimen Labeling Procedures
- Patient Confidentiality
- HIPAA
- Venipuncture
- Order of draw
- Capillary puncture
Certification
- Certified BLS Provider, American Heart Association -2023
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Bath And Body Works, Limited Brands
08.2022 - 02.2023
Assistant Manager
Karolina Home Care Center
09.2021 - 02.2022
Waiter
El Valle Restaurant
05.2020 - 09.2021
No Degree - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Independence High School
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