Hong Nguyen
Ocean Springs,MS
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
16
16
years of professional experience
Work History
Bookkeeping Assistant
Superior Seafood
Biloxi, MS
11.2020 - Current
- Prepared financial reports, such as balance sheets, income statements, and statement of cash flows.
- Maintained accurate records of financial transactions and organized ledgers.
- Generated monthly financial statements for internal use.
- Processed accounts receivable and payable and handled bank reconciliations.
- Processed employee expense reimbursements according to company policies.
- Monitored accounts to ensure payments are up to date.
- Provided customer service regarding billing inquiries.
Sales Associate
Beau Rivage Resort & Casino
Biloxi, MS
07.2008 - 07.2024
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in market place.
- Processed credit card transactions quickly and securely.
- Organized stockroom shelves according to size, color or style.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
O'Perry Walker
New Orleans, LA05-1989
Skills
- Customer Service
- Inventory Control
- Order Processing
- Payment Processing
- Time Management
- Financial Reporting
- Invoice Processing
Languages
Vietnamese
Native/ Bilingual
Timeline
Bookkeeping Assistant
Superior Seafood
11.2020 - Current
Sales Associate
Beau Rivage Resort & Casino
07.2008 - 07.2024
High School Diploma -
O'Perry Walker
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