Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Honovianni Serrano

Fayetteville,NC

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Overview

2026
2026
years of post-secondary education

Work History

Cashier

KFC
Fayetteville, NC
11.2025 - 12.2025
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of the checkout area.
  • Assisted customers in selecting menu items and answering questions.
  • Handled cash, credit, and debit card payments securely.
  • Supported team members during busy shifts to ensure smooth operations.
  • Followed food safety and hygiene standards diligently.
  • Communicated effectively with customers to enhance their dining experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.

Education

Seventy First High School
Fayetteville, NC

Lugoff Elgin High School
Lugoff, SC

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Sales support
  • Attention to detail
  • Effective communication
  • Problem resolution
  • Product knowledge
  • Guest inquiries
  • Cash management
  • Customer assistance
  • Customer relations
  • Online orders preparation
  • Currency counting
  • Receipt handling
  • Transaction handling
  • Cash drawer balancing
  • Time management skills
  • Professionalism and courtesy
  • Clear communication
  • Order taking
  • Drawer balancing
  • Records maintenance
  • Returns processing
  • Cash handling and management
  • Product recommendations
  • Patience and empathy
  • Hospitality and accommodation
  • Promotions and discounts
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer service excellence
  • Scanner operations
  • Cash handling expertise
  • Cash register operation

Languages

English
Full Professional
Spanish
Limited
Korean
Elementary

Timeline

Cashier

KFC
11.2025 - 12.2025

Seventy First High School

Lugoff Elgin High School
Honovianni Serrano