Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kaaren hook

Haines City

Summary

Dynamic individual with hands-on experience in assisting elderly people in anyway and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

7
7
years of professional experience

Work History

Cashier

Southern Grocers
Dundee, FL
01.2022 - 01.2026
  • Managed point-of-sale systems to ensure swift and accurate customer transaction processing.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Guided new cashiers through comprehensive training on operational protocols and effective customer engagement strategies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Implemented process improvements to reduce transaction times and enhance customer satisfaction.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Walmart
Palm Bay, FL
04.2021 - 12.2021

I worked with stocking candy and miscellaneous stock on the end caps. I assisted in returning all food and non food merchandise to their shelves.

  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Cashier

Walmart
Berlin, MD
04.2020 - 04.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Assisted in training new cashiers on operational procedures and customer engagement techniques.
  • Monitored inventory levels at checkout and communicated restocking needs to management.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Mcdonalds
Berlin, MD
05.2019 - 04.2020
  • Addressed customer needs and made product recommendations to increase sales.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Served customers their food and drinks
  • Maintained the registers and stations in being kept clean and organized

Education

High School Diploma -

Catonsville Sr. High School
Catonsville, MD
05-1981

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Southern Grocers
01.2022 - 01.2026

Cashier

Walmart
04.2021 - 12.2021

Cashier

Walmart
04.2020 - 04.2021

Cashier

Mcdonalds
05.2019 - 04.2020

High School Diploma -

Catonsville Sr. High School
Kaaren hook