Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Hope anderson

PONTE VEDRA

Summary


Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Dun And Bradstreet
06.2022 - Current
  • Assisted customers in product selection and provided information on features and benefits.
  • Engaged with customers to understand needs, fostering positive relationships and repeat business opportunities.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.

Customer Service Representative

NorAm International
01.2021 - 07.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed customer accounts, ensuring accurate information and timely updates.
  • Collaborated with team members to enhance service delivery and resolve complex issues.
  • Trained new staff on customer service protocols and company procedures.

Education

High School Diploma -

East High
Wichita, KS
05-1995

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Relationship building

Timeline

Sales Associate

Dun And Bradstreet
06.2022 - Current

Customer Service Representative

NorAm International
01.2021 - 07.2022

High School Diploma -

East High

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Hope anderson