Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

HOPE FLEENER

Rockwall,Texas

Summary

Dedicated property management professional committed to achieving exceptional results. Extensive experience in property oversight, tenant satisfaction, and budget management. Demonstrates strong collaborative skills, adaptability to evolving needs, and a commitment to maintaining high standards. Proficient in lease negotiations, budgeting, accounting practices, maintenance supervision, and tenant relations. Recognized for reliability, problem-solving abilities, and consistent goal achievement.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Property Manager

ZRS Management
03.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.

Property Manager

PORTICO PROPERTY MANAGEMENT
08.2022 - 03.2023
  • Punch walk and accept construction units, audit production schedule, and monitor open construction projects
  • Developed and executed plan to achieve monthly budgeted rate of occupancy
  • Accomplish financial goals, actively maintain and report monthly variances, narratives and owner reports
  • Meet with prospective investors, clients, and tenants to show properties
  • Maximized rental income while minimizing expenses through effective planning and control

Property Manager

CLEARWORTH RESIDENTIAL
07.2021 - 08.2022
  • Managed property conostruction alongside construction team, punch walk units, audit production schedule
  • Developed executed plan to achieve and maintain high rate of occupancy
  • Actively maintained and reported monthly variances and narratives
  • Accomplish financial goals and report monthly on financial performance

Property Manager - Lease Up

RISE RESIDENTIAL
07.2018 - 07.2021
  • Training Coordinator, January 2021 - July 2021
  • Punch walk and accept construction units, audit production schedule, and monitor open construction items
  • Developed and executed plan to achieve monthly budgeted rate of occupancy
  • Maintain a positive, productive relationship with tenants
  • Accomplish financial goals, actively maintain, and report monthly variances and narratives
  • Meet with prospective investors, clients, and tenants to show properties
  • Responsible for numerous activities in profiling tenants, advertising and marketing vacant units, renting, leasing, and move out procedures

Assistant Property Manager

THE MEDVE GROUP
12.2011 - 07.2018

Leasing Agent

THE MEDVE GROUP
04.2010 - 07.2018

Education

High School Diploma -

ROWLETT HIGH SCHOOL
ROWLETT, TX
05.2005

Skills

  • Resident Retention
  • Vendor Management
  • Accounting operations
  • Administrative Leadership
  • Budget Preparation
  • Property Management
  • Multi-tasking
  • Fair Housing Laws
  • LIHTC TDHCA Income Certification
  • Customer service-focused
  • Property Inspections
  • Staff Management

References

Available upon request.

Certification

  • Certified Apartment Manager (CAM) - In Progress

Timeline

Property Manager

ZRS Management
03.2023 - Current

Property Manager

PORTICO PROPERTY MANAGEMENT
08.2022 - 03.2023

Property Manager

CLEARWORTH RESIDENTIAL
07.2021 - 08.2022

Property Manager - Lease Up

RISE RESIDENTIAL
07.2018 - 07.2021

Assistant Property Manager

THE MEDVE GROUP
12.2011 - 07.2018

Leasing Agent

THE MEDVE GROUP
04.2010 - 07.2018
  • Certified Apartment Manager (CAM) - In Progress

High School Diploma -

ROWLETT HIGH SCHOOL
HOPE FLEENER