Great problem-solver with a strong background as an Automotive Service Advisor. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Overview
2
2
years of professional experience
Work History
Service Advisor
Oades Brothers Tire & Auto
Leawood, KS
11.2022 - Current
Greeting customers and addressing their needs in a professional manner.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Prepared invoices for services rendered and collected payments from customers.
Developed strong relationships with customers by providing exceptional customer service.
Promptly responded to customer inquiries via phone, email or in person.
Assisted with scheduling appointments for service work to be performed on vehicles.
Vet Technician
Hickman Mills Animal Hospital
Kansas City, MO
05.2022 - 10.2023
Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
Monitored vital signs of patients and recorded results in patient charts.
Assisted with the collection of blood samples for laboratory testing.
Maintained inventory control of medications and supplies by restocking shelves according to established protocols.
Processed incoming calls from clients seeking advice or requesting appointments.
Prepared specimens for laboratory analysis by collecting samples, labeling them correctly and ensuring proper storage conditions.
Front Desk Receptionist
Home2 Suites by Hilton
Overland Park, KS
01.2022 - 04.2022
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Handled payment processing and provided customers with receipts and proper bills and change.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Education
Associates Degree in Science & Liberal Arts -
Kansas City Kansas Community College
Kansas City, KS
05.2022
High School Diploma -
Washington High School
05.2020
Skills
Repairs Scheduling
Customer Service
Computer Skills
Service Estimates
Sales Expertise
Service Scheduling
Multitasking and Organization
Accomplishments
National Honor Society
Graduated Kansas City Kansas Community College with Magna Cum Laude