Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Hope Holder

Madison,MS

Summary

Diligent retail associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

DC Guitar Studio
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted customers with inquiries about product information.
  • Ensured proper store hygiene.
  • Worked with colleagues to achieve store goals and maintain a friendly environment.

Food Service Worker

Smoothie King
06.2023 - 08.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Education

Bachelor of Science - Radiology

Hinds Community College
Raymond, MS
05-2027

Bachelor of Science - Biochemistry

Mississippi State University
Starkville, MS
08-2024

High School Diploma -

Germantown High School
Madison, MS
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Goal oriented

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Food Service Worker

Smoothie King
06.2023 - 08.2023

Sales Associate

DC Guitar Studio
03.2023 - Current

Bachelor of Science - Radiology

Hinds Community College

Bachelor of Science - Biochemistry

Mississippi State University

High School Diploma -

Germantown High School

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