Hope Kelly
Scooter's Coffee
Olathe,KS
1
Language
2
years of professional experience
Versatile professional with experience in customer service and training. Known for effective problem-solving and strong leadership skills, committed to fostering teamwork and enhancing overall store performance.
Work History
Assistant Store Manager
2 Months- Assisted in daily operations to enhance customer interaction, store efficiency, and teamwork.
- Managed admin tasks such as schedules, truck orders, inventory, coaching forms, maintenance, and store operations.
- Trained new staff on how to be a barista and Scooter's expectations.
- Grew connections with customers and baristas, installing a new level of respect.
Barista
6 Months- Prepared high-quality drinks at an efficient manner, meeting store speed expectations.
- Ensured Scooter's standards and expectations in drink making, customer interaction, and overall store quality.
- Fostered customer connections through friendly interactions and efficient service.
High School Intern
1 Year 1 Month- Managed 75 motivated youth in the local community to stay organized, on-task, and finish assigned tasks.
- Hosted 4-6 meetings each month across local teen organizations, city wide movements, and county initiatives.
- Created and attended over 100 hours of community service opportunities.
- Worked alongside the Olathe City Council to assist in daily proceedings, provide teen input, and put words into action.
Animal Caretaker
1 Year 4 Months- Administered medications and monitored health conditions of animals.
- Created and maintained feeding schedules, tracking and ensuring nutritional standards for feline diets.
- Interacted with customers to provide information about and educational discussions about cat behavior and proper welfare.
- Accepted, proceeded, and executed numerous adoptions daily, ensuring the quality of care and home environment.
- Trained all new staff and processed all new animals and their corresponding paperwork.
Education
No Degree
- Dual-Enrolled through CollegeNow program during high school.
- Attended numerous night classes over the past two years.
- Currently pursuing prerequisite credits online.
High School Diploma
- 4.0 GPA
- AP and Honor Student
- 3DE Scholar
- 21st Century Civic Leadership Student
- DECA International Competitor
- Debate State Competitor
Skills
Customer service
Team leadership and connection
Time management
Problem-solving
Communication
Adaptability
Languages
American Sign Language
Limited Working
Timeline
Assistant Store Manager
Scooter's Coffee
06.2026 - CurrentRead More
Barista
Scooter's Coffee
12.2025 - 06.2026Read More
High School Intern
City Of Olathe
05.2025 - 06.2026Read More
Animal Caretaker
Second Cup Cat Cafe
06.2024 - 10.2025Read More
Johnson County Community College
No Degree
Read More
Olathe East High School
High School Diploma
Read More