Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Kroen

Batesville,IN

Summary

Student majoring in Early Childhood Education searching for experience in my field of study. Highly qualified with experience in the pre-school environment as well as private household nanny. Successfully provided afterschool care and assistance with homework for family with special needs children. Dependable, organized, focused, eager and trustworthy. Excelled in providing emotional support and infant care, showcasing patience and empathy. Skilled in CPR, ensuring safety and wellbeing. Proven track record in customer service and effective multitasking, demonstrated at Shift Restaurant and Bar.

Overview

4
4
years of professional experience

Work History

Hostess

Shift Restaurant and Bar
05.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Private Nanny

Private Household
05.2024 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.

Pre School Aide

Love to Learn Preschool, LLC
01.2023 - 08.2023
  • Organized classroom materials efficiently, ensuring smooth transitions between activities.
  • Maintained a safe and nurturing environment for preschoolers, fostering their growth and wellbeing.
  • Contributed to a positive classroom culture by modeling respect, empathy, and cooperation among students.
  • Promoted language development through storytelling, songs, and engaging conversations with children.
  • Assisted lead teacher with implementing age-appropriate curriculum, resulting in increased student engagement.
  • Enhanced student learning by incorporating hands-on activities and group projects in the classroom.

Private Nanny

Private Household
01.2023 - 08.2023
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Implemented daily routines for optimal child development and created a structured environment.

Private Nanny

Private Household
06.2022 - 08.2023
  • Provided safe and stimulating environment for children with special needs
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
  • Taught children everyday skills and language.

Crew Member

McDonald's
09.2020 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

No Degree - Early Childhood Education

University of Cincinnati
Cincinnati, OH

No Degree - Early Childhood Education

Indiana University Bloomington
Bloomington, IN

Skills

  • Customer Service
  • Effective Multitasking
  • Infant care experience
  • Patience and Empathy
  • Toddler care experience
  • Phone Etiquette
  • Activity Planning
  • Emotional Support
  • CPR training

Timeline

Hostess

Shift Restaurant and Bar
05.2024 - Current

Private Nanny

Private Household
05.2024 - Current

Pre School Aide

Love to Learn Preschool, LLC
01.2023 - 08.2023

Private Nanny

Private Household
01.2023 - 08.2023

Private Nanny

Private Household
06.2022 - 08.2023

Crew Member

McDonald's
09.2020 - 09.2021

No Degree - Early Childhood Education

University of Cincinnati

No Degree - Early Childhood Education

Indiana University Bloomington

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Hope Kroen