HOPE LYNAM
Midland Park,USA
Summary
Results-driven Inside Sales Agent known for high productivity and efficient task completion. Specialize in customer relationship management, lead generation, and sales strategy development. Excel in communication, problem-solving, and adaptability, ensuring effective engagement with clients and team members to drive sales goals.
Overview
8
8
years of professional experience
Work History
Inside Sales Agent
Clear One Advantage
Baltimore, MD
05.2024 - Current
Inside sales agent for a direct mail department in a debt settlement company. Went over loan options with clients and explain why debt settlement is the client's best choice for debt management.
- I piloted a new department for Clear One Advantage, specializing in direct mail leads.
- Made 200 inbound and outbound calls daily
- Qualify clients for a debt settlement plan or consolidation loan, explain the current situation, and walk them through a presentation.
- Answered all questions and overcame objections
SENIOR FINANCIAL CONSULTANT
Strategic Financial Solutions
New York, NY
11.2022 - Current
- Company Overview: Financial consultant for a debt settlement company
- Financial consultant for a debt settlement company
- Main responsibilities include consulting clients on their credit report and enrolling them in our debt settlement plan
- Make 200 inbound and outbound calls daily
- Qualify clients for debt settlement plan or consolidation loan, explain current situation, and walk them through a presentation
- Maintain relationships with clients throughout entire length of the program
- Answer all relative questions and overcome objections
- Ranked in top 5% of company for signed deals and activity
- Mentor new consultants review calls and allow them to shadow my day when needed
- Financial consultant for a debt settlement company
SENIOR ACCOUNT EXECUTIVE
Dish Network Corp
Roseland, NJ
04.2017 - Current
- Company Overview: Inside sale agent for fortune 500 telecommunications company
- Inside sale agent for fortune 500 telecommunications company
- A consistent top performer among different departments, with excellent quality assurance, and extensive product and competitor knowledge
- Performed at top 10% of company scorecard for inside sales in close rate, quality assurance, and productivity
- Increased close rate from 34% to 50% in 2 years
- Adept at solving customers problems and overcoming objections with excellent communication and persuasive skills
- Flexible employee who is always up for new challenges, piloted two new departments in Outdoor and Wireless sales
- Established career path committee to train new agents who were recently promoted
- Inside sale agent for fortune 500 telecommunications company
Education
Bachelor of Arts - Psychology
Western New England University
Springfield, MA05.2015
Skills
- Multitasking and Organization
- Appointment Setting
- Sales and Persuasion
- Client Relationship Management
- Product Knowledge
- Cold calling
- Sales pipeline management
Timeline
Inside Sales Agent
Clear One Advantage
05.2024 - Current
SENIOR FINANCIAL CONSULTANT
Strategic Financial Solutions
11.2022 - Current
SENIOR ACCOUNT EXECUTIVE
Dish Network Corp
04.2017 - Current
Bachelor of Arts - Psychology
Western New England University
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