Hope Martin
GREENWOOD,SC
Summary
Highly motivated counseling and training professional in higher education with strengths in institution-partner relationships, records management, and leadership skills. Excellent presentation and interpersonal skills as well as the ability to effectively prioritize and manage a broad range of responsibilities.
Overview
21
21
years of professional experience
Work History
Enrollment Services Counselor
Piedmont Technical College
Greenwood, SC
01.2019 - Current
- Utilizes prospect and applicant funnel dashboard to convert applicants to admitted students
- Assists in interviewing process, managing correspondence, and attending events for Presidential Ambassadors
- Provides first-time and readmit students with registration and advising processes as an advisor
- Organizes campus tours for incoming students as well as cohort specific tours for local high schools, career centers, and organizations
- Advises students with academic plans, goals, and progression
- Develops and presents career and educational presentations at the college as well as high schools and Adult Ed graduations
- Assists healthcare students on program ready deadlines and classes needed to be program ready
- Interacts professionally with applicants via phone, Webex, or in person
- Counsel applicants with an overview of general information relating to majors as well our services provided at the college
- Utilizes Banner and Admissions Funnel dashboard on a daily basis for admissions processes when establishing educational and personal development goals
- Assists with testing procedures and proctoring placement tests at high schools
- Attends job fairs and career days at local high schools
- Maintains a rapport with guidance counselors to assist students in reaching their goals for attending college
- Works closely with local Adult Ed center to fulfill educational goals
- Assists Financial Aid with FAFSA night events at high schools.
- Provides detailed documentation of advising appointments in Zogotech
Career Specialist/Retention Advocate
Project HOPE
Columbia, SC
06.2011 - 12.2018
- Monitored student's academic performance
- Assessed barriers to obtain and achieve academic success due to student's being low income individuals
- Coordinated and assisted student's with financial aid and FAFSA preparation
- Provided intensive academic case management and career counseling for participants
- Served as a liaison between technical colleges in the Upstate area as well as Project HOPE staff
- Prepared invoices for immunizations, physicals, tuition, books, and other fees
- Recruited and selected participants for Project HOPE bootcamps in 14 surrounding counties
- Provided occupational and career counseling to participants
- Prepared students with info in basic college life practices-study techniques, test taking strategies, goal setting & career exploration
- Conducted mock interview sessions for participants
- Administered Work Keys tests to new participants
- Coordinated Project HOPE graduation ceremony activities
- Conducted on campus & off campus tours for students interested haelthcare
- Presenter at PTC in a box at local high schools
- Obtained paperwork for background checks and drug screens for participants eligible for Project HOPE
Workforce Development Specialist
WIA-Piedmont Technical College
Greenwood, SC
11.2008 - 06.2011
- Counseled students concerning career, academic, and personal lifestyle changes
- Provided career counseling to WIA participants who were interested in training
- Assisted visitors and participants of the One-Stop with resume writing, job referrals, and job searches
- Utilized the Banner system for various types of student information
- Monitored, maintained, and documented participant records and monthly activities
- Provided intensive and core services to WIA participants.
Assistant Manager
WalMart Supercenter
Greenwood, SC
05.2001 - 10.2008
- Learned operations for every department through management training program
- Conducted interviews for new hires and potential employees
- Supervised salesfloor associates and cashiers with appropriate stocking procedures while maintaining frontline management duties
- Utilized the functions of the Gemini/960 to order, markup, and markdown various types of merchandise
- Implemented department and customer service manager duties on a daily basis to ensure quality customer service
- Used planograms to setup different layouts of the store to achieve a crisp design for visual merchandising.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Master of Science - Human Services
Capella University
Minneapolis, MN09.2012
Bachelor of Science - Hospitality, Sports, And Retail Management
University of South Carolina - Columbia
Columbia, SC12.2001
Skills
- Argos
- Banner
- Zogotech
- Degreeworks
- Microsoft Office
Timeline
Enrollment Services Counselor
Piedmont Technical College
01.2019 - Current
Career Specialist/Retention Advocate
Project HOPE
06.2011 - 12.2018
Workforce Development Specialist
WIA-Piedmont Technical College
11.2008 - 06.2011
Assistant Manager
WalMart Supercenter
05.2001 - 10.2008
Master of Science - Human Services
Capella University
Bachelor of Science - Hospitality, Sports, And Retail Management
University of South Carolina - Columbia
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