Hope Reeder
BIRMINGHAM
Summary
My name is Hope Reeder, I am 16 and am a sophomore at I3 academy high school. I really enjoy playing and watching sports. I have lots of energy and am good at building and maintaining relationships. I am a good listener and as long as I know how to, am happy to do what is needed of me.
Overview
1
1
year of professional experience
Work History
Server
TCBY Frozen Yogurt
BIRMINGHAM
12.2024 - 11.2025
- Provided exceptional customer service in a fast-paced frozen yogurt environment.
- Prepared and served a variety of frozen yogurt flavors and toppings.
- Maintained cleanliness and organization of serving area and equipment.
- Ran the drive through quickly and efficiently
- Handled cash register transactions accurately and efficiently.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed health and safety guidelines to guarantee food quality standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
I3 Academy High School
Birmingham, AL04-2026
Skills
- Customer service
- Team collaboration
- Time management
- POS operation
- leadership
- management
- resilience
- confidence
- Cash handling
- Conflict resolution
- Inventory management
- Effective communication
- Positive and professional
- Professional appearance
References
References available upon request.
Timeline
Server
TCBY Frozen Yogurt
12.2024 - 11.2025
I3 Academy High School