Hope Youngblood
Bend,OR
Summary
Proven track record in enhancing customer experience and operational efficiency, notably at WinCo Foods. Skilled in customer service and time management, adept at fostering client relationships and streamlining processes. Demonstrated ability to learn quickly, ensuring tasks are completed accurately and on time, contributing to significant improvements in customer satisfaction and business operations.
Overview
2
2
years of professional experience
Work History
Cashier
Alfalfa Store
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Overnight Stocker
WinCo Foods
05.2022 - 12.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Education
High School Diploma -
Bend Senior High School
Bend, OR05.2013
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Spanish
Limited Working
German
Limited Working
Timeline
Cashier
Alfalfa Store
08.2023 - Current
Overnight Stocker
WinCo Foods
05.2022 - 12.2022
High School Diploma -
Bend Senior High School
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