Hosanna Murphy
Salisbury,MD
Summary
With 11 years of experience in customer service and cash handling, efficient and detail-oriented server and bartender. Proven skills in multitasking, inventory management, and training new staff members contributing to success in the industry. Seeking opportunity to change professions and grow professionally.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Outback Steakhouse
11.2021 - Current
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 14 tables
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
Bartender
Don's Seafood
11.2018 - 11.2021
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Organized special events such as themed nights or live music performances to attract new customers
Medical Coordinator
New Life For Girls
07.2013 - 11.2018
- Collaborated with healthcare providers to obtain necessary information and resolve claim discrepancies in a timely manner
- Assisted patients in understanding their Explanation Of Benefits (EOB), including deductibles/co-pays/out-of-pocket expenses
- Resolved complex insurance issues by researching and interpreting policy provisions, exclusions, and limitations
- Maintained up-to-date knowledge of insurance policies, procedures, and regulations to accurately interpret coverage benefits for patients
Education
Trade course - Electrical wiring Course
Wor-Wic Community College
Salisbury, MD12.2023
GED -
Santa Barbara City College
Santa Barbara, CA11.2000
Skills
- Strong work ethic
- Memory retention
- Task prioritization
- Regulatory compliance
- Team member support
Certification
CPR Certification
Timeline
Server
Outback Steakhouse
11.2021 - Current
Bartender
Don's Seafood
11.2018 - 11.2021
Medical Coordinator
New Life For Girls
07.2013 - 11.2018
Trade course - Electrical wiring Course
Wor-Wic Community College
GED -
Santa Barbara City College
CPR Certification
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