Summary
Overview
Work History
Education
Skills
Timeline
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Houston Runderson

Dallas,TX

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

ASK Telemarketing
Montgomery, AL
12.2024 - 04.2025
  • Handled customer inquiries while troubleshooting issues to improve resolution times.
    Executed order processing tasks, ensuring accuracy and prompt delivery.
    Communicated effectively to foster customer satisfaction and address concerns swiftly.

Front-End Cashier

Walmart
Montgomery, AL
12.2023 - 11.2024
  • Ensured professional checkout experiences through fast and accurate transaction processing.
    Balanced cash register at shift conclusion, maintaining financial accuracy.
    Answered customer questions and facilitated returns while guiding product location.
    Operated point-of-sale (POS) system adeptly for seamless payment processing.
    Kept checkout area clean and organized to enhance customer experience.
    Coordinated with colleagues to improve efficiency in front-end operations.

Cashier

Taziki's Mediterranean Restaurant
Montgomery, AL
03.2023 - 10.2023
  • Facilitated a positive dining experience by warmly greeting guests and answering questions.
    Executed accurate order-taking for dine-in, takeout, and online transactions via POS system.
    Maintained a friendly atmosphere to enhance overall guest satisfaction.

Education

High School Diploma -

McIntyre Comprehensive Academy
1200 Hugh Street Montgomery, AL 36108
05-2024

Skills

  • Order processing
  • Point-of-sale operation
  • Cash handling
  • Customer relationship management
  • Issue troubleshooting
  • Transaction accuracy
  • Conflict resolution
  • Data entry
  • Organizational skills
  • Team development

Timeline

Customer Service Representative

ASK Telemarketing
12.2024 - 04.2025

Front-End Cashier

Walmart
12.2023 - 11.2024

Cashier

Taziki's Mediterranean Restaurant
03.2023 - 10.2023

High School Diploma -

McIntyre Comprehensive Academy
Houston Runderson