Houston Texas
Webster,TX
Summary
Motivated individual with experience in customer service and account management. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Territory Account Manager
EquipmentShare
12.2022 - Current
- Develop and execute strategic account plans: Create comprehensive account plans for key customers that outline goals, strategies, and action steps
- Established successful account relationships by building rapport and maintaining consistent communication.
- Managed over 22 accounts within territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Developed and implemented successful sales strategies to increase revenue in assigned territory.
Inside Sales
Klinger Thermoseal
08.2022 - 12.2022
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Used CRM software to maintain detailed contact logs and account records.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Answered customers' questions regarding products, prices, and availability.
Marketing and Employee Supervisor
Big Heart Moving
02.2019 - 01.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Handled cash, check and credit cards, processing transactions onsite for moves.
Education
Bachelor of Science - Business Marketing
University of Houston- Clear Lake
Houston, Texas2022
Skills
- Cold Calling
- Sales Strategies
- Critical Thinking
- Customer Service and Assistance
- Customer Retention
- Customer Account Management
- Excellent Communication Skills
- Business Development and Planning
Timeline
Territory Account Manager
EquipmentShare
12.2022 - Current
Inside Sales
Klinger Thermoseal
08.2022 - 12.2022
Marketing and Employee Supervisor
Big Heart Moving
02.2019 - 01.2021
Bachelor of Science - Business Marketing
University of Houston- Clear Lake
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