Jay Lewis
Schertz
Summary
Accomplished Territory Account Manager with a strong focus on customer relationship management and sales presentations. Proven ability to analyze market trends, identify growth opportunities, and foster long-term client partnerships to enhance customer satisfaction. Well-versed in account management and client relations. Proven ability to drive business growth and foster strong customer partnerships. Known for effective team collaboration and adaptive strategies to meet evolving market demands.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Territory Account Manager
United Site Services, Inc. of Texas
San Antonio, TX
08.2007 - 12.2020
- Developed and maintained strong relationships with key accounts to drive customer satisfaction and retention.
- Collaborated with cross-functional teams to ensure seamless service delivery and operational efficiency.
- Leveraged CRM software to track account activities, manage pipelines, and forecast sales accurately.
- Achieved sales quotas consistently through strategic planning and effective customer relationship management.
- Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
- Organized regular meetings with existing clients to address their needs and identify upselling opportunities.
- Expanded client base by identifying and targeting prospective customers within the assigned territory.
- Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
- Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Attended trade shows and industry events to promote company products and services.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed strategic relationships with clients to enhance retention and drive sales growth.
Education
No Degree - Education
Southwestern University
Georgetown, TXNo Degree - Education
Louisiana State University
Baton Rouge, LASkills
- Team building
- Sales presentations
- Strategic planning
- Brand awareness
- Sales training
- Client acquisition
- Pipeline management
- Cold calling
- Industry expertise
- Competitive analysis
- Territory expansion
- Account penetration
- Customer relationship management
Timeline
Territory Account Manager
United Site Services, Inc. of Texas
08.2007 - 12.2020
No Degree - Education
Southwestern University
No Degree - Education
Louisiana State University