John Giacalone
Carol Stream,IL
Summary
Knowledgeable Territory Account Manager with solid background in managing and growing client territories. Successfully increased client base and strengthened relationships with key accounts through strategic planning and personalized solutions. Demonstrated expertise in sales negotiations and market analysis.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Territory Account Manager
ECOLAB
Chicago, IL
01.2002 - 02.2026
- Account manager responsible for identifying appropriate business targets for new sales and actively developing new and existing business through establishing strong customer relationships and providing exceptional customer service. Worked autonomously and consistently met deadlines with minimal daily interaction with management. Managed budget to negotiate special deals and organize promotions within territory to increase sales and strengthen customer relationships.
- H Developed customized marketing materials and proposals for prospective and current clients.
- H Managed over 120 customers.
- H Developed long and short term business plans along with execution strategies for the territory.
- H Cultivated relationships with customer base in the healthcare, foodservice, and hospitality industries while uncovering new customer needs, managing client expectations and general troubleshooting.
- H Collected, analized, and reported all sales data.
- H Trained and supported new team members.
- H Generated new business through distributor partner channels, trade relationships, and cold calls.
Account Executive
CLARK FOOD SERVICE
Elk Grove, IL
01.1998 - 01.2002
- Responsible for overseeing all aspects of increasing sales from existing and new business. Handling and growing several multi-chain customers. Correcting and preparing transportation needs for larger accounts.
- H Conducted sales and collections, oversaw budgets and forecasts, and researched market analysis
- H Analyzed call logs and sales numbers for compliance with targeted sales quotas
- H Staffed booths at trade shows to promote the business
- H Resurrected inactive accounts through consistent sales calls
Marketing Associate
SYSCO FOOD SERVICE
01.1993 - 01.1998
- Capitalized on all opportunities in food service operations. Selling all categories from equipment to produce. Marketing of all private label Sysco products to customer base. Maintaining and collections of accounts receivable for territory.
- H Ensured the highest levels of customer service and satisfaction
- H Acquired an expertise in customer service and "closing the sale"
- H Designed monthly sales flyers, brochures, and line cards
- H Contacted customers to notify them of special sales and new merchandise shipments
- H Attended trade shows, seminars, and channel partner events
- H Member of mentor program for new associates.
- H Exceeded Sysco brand percentage goals on a yearly basis. Average of 52% of sales.
- TECHNOLOGY
- MS Word, Excel, Email and Internet Research.
Education
Associate of Arts - Art and Food Service Management
Elgin Community College
Elgin, IL01-1987
Skills
- Prospecting
- Stakeholder relationship building
- Sales management systems proficiency
- Cold calling
- Territory sales
- Customer relationship building
- Contract negotiation
- Technical sales
- Mobile devices
- Account management
- Plumbing
- Technical
- Proficiency
- Attention to detail
- Salesforce Cloud
- Consumer goods category management
- Revenue growth
- Sales team management
- Pricing
- Grocery store
- B2B
- Industrial equipment
- Electrical experience
- Professional networking
- Direct sales
- Client relationship development
- Microsoft Excel
- Closing sales
- Manufacturing
- Team development
- Restaurant experience
- Sales negotiation
- Outside sales
- Door-to-door
- Supply chain
- Microsoft Outlook
- Sales lead qualification
- Manufacturing company experience
- Team building
- Sales presentations
- Strategic planning
- Social media marketing
- Brand awareness
Certification
Driver's License
Additional Information
- SUMMARY OF SKILLS
- H Direct & Consultative Sale h New Business Acquisition
- H Long-Term & Tactical Planning h Administrative Detailing & Reporting
- H Customer Loyalty & Retention h Marketing & Promotions
- H Partnerships & Strategic Alliances h Territory/Key Account Management
- H Trade Shows & Public Relations
Timeline
Territory Account Manager
ECOLAB
01.2002 - 02.2026
Account Executive
CLARK FOOD SERVICE
01.1998 - 01.2002
Marketing Associate
SYSCO FOOD SERVICE
01.1993 - 01.1998
Associate of Arts - Art and Food Service Management
Elgin Community College