Houston Wilford
Port Townsend,WA
Summary
Eager career seeker always ready and willing to assist fellow co-workers with job tasks. Handles various duties and assignments well. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking, detail oriented, and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Restaurant Server
The Fireside Restaurant
07.2024 - 05.2025
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Housekeeper
Self-employed
05.2022 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- De-cluttered and dusted living areas, vacuumed furniture.
- Cleaned kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Swept, mopped and polished floors to remove dirt and grime.
- Improved overall cleanliness of homes with meticulous attention to detail.
- Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
Education
No Degree - Biology 101 And Precalculus
Olympic College
Bremerton, WASkills
- Proficient with Toast POS system
- Proficient with Open Table system
- Passion for customer satisfaction
- Attention to Detail
- Flexible and Adaptable
- Patience and understanding
- Housekeeping
- Training and mentoring
Timeline
Restaurant Server
The Fireside Restaurant
07.2024 - 05.2025
Housekeeper
Self-employed
05.2022 - 06.2023
No Degree - Biology 101 And Precalculus
Olympic College
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