Dynamic leader known for fostering teamwork and promoting a safe work environment. Expert in customer relationship management and process optimization, ready to leverage skills to support operational excellence and drive team success.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Parts & Service Sales
Midwest Mixer
Scott City & Dodge City
05.2026 - Current
Resolved customer issues with knowledgeable and friendly service, leading to high satisfaction.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided assistance to customers by addressing their requests promptly and effectively. and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Proposed innovative ideas and solutions that improved team performance and outcomes.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated with cross-functional teams to ensure project alignment and effective communication. to achieve goals.
Completed day-to-day duties accurately and efficiently.
Fulltime AEMT CPR Instructor
Scott County Hospital
Scott City
03.2026 - Current
Assessed patient conditions quickly and accurately in high-pressure environments.
Assessed patient condition and vital signs, such as pulse rate, respiration rate, blood pressure, temperature, and level of consciousness.
Provided advanced life support in emergency situations to stabilize patients.
Administered oxygen therapy and other forms of respiratory assistance during critical situations.
Utilized airway adjuncts such as suctioning devices, oral pharyngeal airways, nasopharyngeal airways, and endotracheal tubes.
Collaborated with medical teams to coordinate patient care during transport.
Managed multiple tasks within an assigned area of responsibility while providing quality care for all patients.
Documented patient information and treatment procedures for medical records.
Prepared reports documenting patient information and care provided en route to the hospital.
Maintained inventory of medical supplies to ensure readiness for emergencies.
Communicated effectively with patients to provide emotional support and reassurance during crisis situations.
Site Manager
Roto-Mix LLC
Dodge City
10.2003 - 03.2026
Managed daily operations of the site, including staff and contractors.
Directed site activities to drive smooth operations and achieve quality assurance metrics.
Supervised team members while promoting a safe work environment.
Enforced compliance with safety regulations and company policies during operations.
Ensured compliance with safety protocols, regulations and standards.
Mentored new employees on safety protocols, processes and procedures.
Conducted regular inspections to uphold quality standards in production outputs.
Scheduled maintenance for equipment to minimize downtime and enhance productivity.
Coordinated logistics for material deliveries and inventory management processes.
Developed training programs to improve staff skills and operational efficiency.
Monitored worksite personnel to maintain high levels of quality and performance.
Assigned tasks and delegated responsibilities among team members.
Managed daily operations of production facility to ensure efficient workflows.
Responded promptly to customer inquiries or complaints.
Maintained records of inventory, assets, personnel and other relevant data.
Bunk Runner Mainentance
Stampede Feeders
Scott City
07.1999 - 10.2003
Delivered feed and supplies to various locations efficiently.
Collaborated with staff to ensure timely completion of deliveries.
Assisted in inventory management and stock rotation processes.
Maintained cleanliness and organization in work areas daily.
Participated in training new team members on procedures and practices.
Site Manager
Express Lube
Garden City
07.1997 - 07.1997
Managed daily operations of production facility to ensure efficient workflows.
Supervised team members while promoting a safe work environment.
Scheduled maintenance for equipment to minimize downtime and enhance productivity.
Education
Associate of Arts - Farm & Diesel Mechanics
Goodland Vo-Tech
Goodland, KS
05-1983
High School Diploma -
Scott Community High School
Scott City, KS
05-1981
Skills
Customer support
Customer needs analysis
Technical sales
Sales strategy
Client relationship management
Sales training
Sales tracking
Sales reporting
Inventory management
Quality assurance
Process optimization
Project planning
Team leadership
Cross-functional collaboration
Effective communication
Written communication
Communication
Conflict resolution
Problem solving
Critical thinking
Attention to detail
Time management
Project planning
Certification
AEMT Kansas & National Certified Kansas High School Football Official
Parts Sales/Aftermarket Sales Representative at Summit Truck Group/Rush Truck CenterParts Sales/Aftermarket Sales Representative at Summit Truck Group/Rush Truck Center