Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Howard Suarez

Howard Suarez

NY

Summary

Enthusiastic management professional with a proven track record in supervising staff and building high-performing teams. Achieves sales goals through close monitoring of employee performance and effective coaching on sales methods. Highly skilled in problem-solving, with a talent for identifying and resolving complex issues. Proactively implements operational changes to optimize efficiency and drive business growth.

Overview

9
9
years of professional experience

Work History

Store Manager

Stone Island
01.2024 - Current
  • Boosted team productivity by 15% through effective goal-setting and task delegation, leading to consistently meeting deadlines and exceeding sales targets.
  • Drove 20% increase in sales by developing and monitoring KPIs, ensuring goals were met on time and within budget, resulting in improved revenue and profitability.
  • Identified areas for improvement through customer feedback analysis, leading to a 50% increase in customer satisfaction and enhanced overall store reputation and brand image.
  • Championed a culture of safety and collaboration by addressing employee concerns, resulting in a stronger team environment and improved productivity.

Operations Manager

Lululemon
07.2022 - 01.2024
  • Managed $20M in sales, optimizing store budget and profit/loss. Resulted in improved financial performance and enhanced business productivity.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Showroom Manager

Tonal
03.2021 - 07.2022
  • Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
  • Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
  • Increased showroom sales by implementing effective visual merchandising strategies and product displays.
  • Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
  • Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.

Store Manager

Columbia Sportswear
06.2019 - 01.2021
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Multi-Unit Store Manager

Verizon Wireless
01.2016 - 05.2018
  • Managed team of 70+ employees across 7 storefronts, set goals, and delegated tasks to meet deadlines efficiently
  • Boosted employee performance through ongoing training, development programs, and performance evaluations.
  • Collaborated with district manager on quarterly business reviews for continuous improvement of store operations.
  • Led by example, consistently demonstrating a strong work ethic and commitment to the success of the multi-unit store operations.
  • Mentored and coached store managers to improve their leadership skills, resulting in higher employee engagement.

Education

Associate of Arts - Journalism

Kingsborough Community College

Skills

  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Team leadership and coaching
  • Inventory Management
  • Leadership Development
  • Sales strategy development
  • Critical Thinking

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Stone Island
01.2024 - Current

Operations Manager

Lululemon
07.2022 - 01.2024

Showroom Manager

Tonal
03.2021 - 07.2022

Store Manager

Columbia Sportswear
06.2019 - 01.2021

Multi-Unit Store Manager

Verizon Wireless
01.2016 - 05.2018

Associate of Arts - Journalism

Kingsborough Community College

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Howard Suarez