Hsien Quan Kow
Sacramento,CA
Summary
Seasoned Operations Supervisor with a proven track record at ABF Freight, adept in operations management and team training. Excelled in enhancing productivity by over 20% through effective delegation and performance monitoring. Skilled in project management and compliance, demonstrating a strong ability to lead and develop teams in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
ABF Freight
Sacramento, CA
11.2023 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Guided employees in handling difficult or complex problems.
- Coordinated maintenance and repair schedules for equipment, ensuring minimal downtime.
- Interpreted and explained work procedures and policies to brief staff.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Led team of 20 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Management Trainee
ABF Freight
Sacramento, CA
06.2023 - 10.2023
- Assisted in developing strategic business plans under supervision of senior managers.
- Participated in leadership training sessions to develop managerial skills.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assigned work and monitored performance of project personnel.
Dispatch/Track Coordinator
The Pasha Group
San Rafael, CA
03.2022 - 08.2022
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Researched and prepared reports required by management or governmental agencies.
- Ensured compliance with company policies and procedures related to project management activities.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Assistant Professor
NKNU - TEEP
Taiwan
02.2021 - 08.2021
- Evaluated student progress, graded assignments and provided students with feedback.
- Held office hours to discuss grades, assignments and tests with students.
- Created lesson plans and developed instructional materials covering required topics and learning objectives.
- Developed curriculum, lesson plans, and lab exercises for semester classes.
Education
Bachelor of Science - International Business And Logistics
California State Maritime Academy
Vallejo, CA05-2023
Skills
- Performance monitoring
- Safety oversight
- Delegation
- KPI tracking
- Task Prioritization
- Team Training
- Operations management
- Project management
- Compliance management
- Technology
- Staff supervision
- Risk management
- Warehouse operations
- Management
- Logistics oversight
- Employee development
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Operations Supervisor
ABF Freight
11.2023 - Current
Management Trainee
ABF Freight
06.2023 - 10.2023
Dispatch/Track Coordinator
The Pasha Group
03.2022 - 08.2022
Assistant Professor
NKNU - TEEP
02.2021 - 08.2021
Bachelor of Science - International Business And Logistics
California State Maritime Academy
Similar Profiles
Caleb DayCaleb Day
Financial Services Intern - A/P at ABF FreightFinancial Services Intern - A/P at ABF Freight
Brandon LindsayBrandon Lindsay
Dock Supervisor at ABF FreightDock Supervisor at ABF Freight
Michael WilliardMichael Williard
Linehaul Operations Manager at ABF FreightLinehaul Operations Manager at ABF Freight