Dedicated barista with a strong focus on customer service and team leadership. Skilled in training staff, managing inventory, and resolving customer issues, contributing to high satisfaction levels and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista Manager
Educational Catering Inc
Fort Worth
08.2021 - Current
Supervised daily operations of coffee service and food preparation areas
Trained and onboarded new staff on beverage preparation, sanitation procedures, and customer service excellence
Managed inventory levels and placed orders to maintain full stock and minimize waste
Created and maintained staff schedules to ensure optimal coverage and productivity
Handled cash and POS transactions accurately and efficiently
Resolved customer issues with professionalism and care, maintaining high satisfaction levels
Developed and introduced new specialty drinks to boost sales and customer engagement
Promoted multiple times for reliability, leadership, and strong performance across various roles
Child Development Facilitator at CDF for Renfrew Educational Services, Renfrew Educational servicesChild Development Facilitator at CDF for Renfrew Educational Services, Renfrew Educational services