Hudson Kelly
Phoenix,AZ
Summary
Knowledgeable Cashier/Customer Service Associate with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Ambassador
Hudson Group Phoenix Sky Harbor Int. Airport
Phoenix, AZ
06.2025 - Current
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted with inventory management by restocking shelves and monitoring product levels.
- Conducted cash reconciliations at end of shifts to ensure accuracy in financial reporting.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Mid-Shift Cashier
Dollar Tree, INC
Phoenix, AZ
02.2023 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Lumber Cashier
Lowe's Home Improvement
Phoenix, AZ
02.2016 - 07.2016
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Resolved customer complaints with professionalism and empathy, ensuring repeat business.
- Increased sales through upselling techniques and product knowledge sharing with customers.
- Demonstrated adaptability through cross-training in various departments to provide assistance as needed.
- Provided exceptional customer service through active listening, timely communication, and genuine care for customer needs.
- Contributed to store safety by adhering to company policies and reporting potential hazards promptly.
Education
No Degree - Behavioral Health Sciences
Maricopa Community Colleges, South Mountain Community College
05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Payment processing
Certification
Certification of Completion South Mountain Community College
Timeline
Customer Service Ambassador
Hudson Group Phoenix Sky Harbor Int. Airport
06.2025 - Current
Mid-Shift Cashier
Dollar Tree, INC
02.2023 - 06.2025
Lumber Cashier
Lowe's Home Improvement
02.2016 - 07.2016
No Degree - Behavioral Health Sciences
Maricopa Community Colleges, South Mountain Community College