Krisha Patel
Groton
Summary
Detailed oriented and motivated Health Information Technology student with hands on experience in pharmacy operations, medical front desk administration, and patient data management. Strong understanding of HIPAA compliance, insurance claims and electronic health records. Seeking a healthcare position to gain professional experience while contributing to efficient, accurate and patient centered care delivery.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
Groton, CT
04.2024 - Current
- Accurately processed prescriptions and medication orders, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in patient counseling, providing information on medications and potential side effects.
- Maintained inventory levels, conducting regular stock audits to prevent shortages and ensure availability.
- Operated pharmacy software for prescription management and customer billing, enhancing efficiency in daily operations.
Pharmacy Technician
Walgreens
Franklin, IN
12.2023 - 03.2024
- Collaborated with healthcare professionals to resolve medication-related issues promptly and effectively.
- Implemented safety protocols for handling hazardous substances, contributing to a safe working environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Medical Receptionist
Johnson County Government
Franklin, IN
04.2023 - 09.2023
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Verified insurance information and collected co-pays to ensure accurate billing processes.
- Assisted patients with check-in procedures, enhancing overall patient experience.
- Maintained electronic health records, ensuring data accuracy and compliance with HIPAA regulations.
Education
Associate of Science - Health Information Technology
MIDDLESEX COMMUNITY COLLEGE
Middletown, CT05-2026
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- ICD 10 CM & ICD 10 PCS coding
- Attention to detail
- Healthcare software system
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Timeline
Pharmacy Technician
Walgreens
04.2024 - Current
Pharmacy Technician
Walgreens
12.2023 - 03.2024
Medical Receptionist
Johnson County Government
04.2023 - 09.2023
Associate of Science - Health Information Technology
MIDDLESEX COMMUNITY COLLEGE