Open To Work
Humberto Castillo
Winter Park,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
13
13
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
General Manager
Cocina 214
Winter Park, FL
03.2013 - 01.2026
- Oversaw daily operations and ensured efficient service delivery in a high-volume restaurant.
- Managed staff schedules and coordinated training programs for team development.
- Implemented inventory management systems to optimize supply chain processes.
- Developed and enforced standard operating procedures for food safety compliance.
- Collaborated with culinary team to create innovative menu items and seasonal offerings.
- Fostered a positive work environment through effective communication and conflict resolution.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Kitchen Manager
Tijuana Flats
Winter Park, FL
02.2019 - 05.2022
- Managed kitchen operations to ensure efficient food preparation and service.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Trained and mentored kitchen staff in food safety and cooking techniques.
- Trained new cooks on food safety and kitchen procedures.
- Coordinated inventory management to maintain fresh ingredients and supplies.
- Monitored food quality and presentation before serving to customers.
- Resolved customer complaints in a timely manner.
- Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
Cook Shift Leader
Wing House
Winter Park, FL
04.2013 - 05.2017
- Supervised kitchen staff during peak hours to ensure efficient meal preparation.
- Trained new cooks on food safety and kitchen procedures.
- Coordinated inventory management to maintain fresh ingredients and supplies.
- Trained new cooks on proper food handling techniques.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
- Participated in periodic performance reviews for all members of the kitchen team.
Education
Skills
- Inventory management
- Food safety compliance
- Menu development
- Staff training
- Problem solving
- Team collaboration
- Leadership development
- Service excellence
Languages
Spanish
Full Professional
English
Professional
Certification
I have my Manager certification
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
Kitchen Manager - Tijuana Flats
02.2019 - 05.2022
Cook Shift Leader - Wing House
04.2013 - 05.2017
General Manager - Cocina 214
03.2013 - 01.2026
Preparatoria #27 - ,