Humberto Garcia

Battery

• Conducted complimentary battery checks testing and wiper installations.
• Provided excellent customer service by responding to inquiries in a timely manner.
• Resolved customer complaints promptly and efficiently.
• Maintained accurate inventory records and monitored stock levels.
• Processed payments from customers and updated financial records accordingly.
• Managed returns of defective or incorrect items according to company policy.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

• Coordinated inventory, stocking and ordering.
• Entered information into system to update status reports.
• Responded promptly to requests from customers regarding product availability.
• Collaborated with other departments to coordinate replenishment activities as required.
• Operated lift and hand trucks to transfer materials to and from target areas.
• Delivered or routed materials to departments using handtruck, conveyor or sorting bins.

• Enforced safety regulations such as alcohol consumption limitations and smoking restrictions within the gaming area.
• Established relationships with key personnel from various departments throughout the casino.
• Monitored compliance with casino policies and procedures to ensure proper security measures were taken.
• Managed all aspects of floor operations including staffing levels, breaks, shift changes and special events.
• Addressed any disputes between players that may have arisen during game play.
• Inspected gaming equipment for defects or malfunctions to ensure proper operation.
• Resolved customer complaints and payout errors.
• Addressed patron complaints and quickly payout errors and disputes.
• Removed non-abiding players and card counters for non-compliance with established rules.

• Cashed out employee tips and worked with slot technicians to pay out jackpots.
• Monitored activity throughout casino floor and reported issues to supervisor for immediate attention.
• Monitored cash flow within assigned areas by reconciling bank drops against shift paperwork.
• Resolved technical issues with various types of slot machines, including IGT, Bally, Aristocrat, WMS Gaming, Konami.
• Monitored gaming activities to ensure compliance with established regulations and procedures.
• Trained new employees on standard operating procedures to speed onboarding time.
• Monitored payment of hand-delivered jackpots to verify promptness.
• Surveilled slot machine areas of casino, checking for patron compliance with established gaming rules.

• Participated in physical inventory counts to keep information accurate and current.
• Entered information into system to update status reports.
• Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.