Humera Qureshi

• Managed high-volume phone and in-person inquiries, facilitating smooth patient flow and enhancing overall patient experience.
• Verified insurance and scheduled patient appointments for accurate registrations.
• Maintained patient charts, ensuring compliance with confidentiality standards and office protocols to protect patient information.
• Assisted with billing and coding processes, contributing to streamlined operations and improved accuracy in patient accounts.
• Promoted consistency in operations through staff training on administrative procedures.
• Ensured effective communication by managing incoming and outgoing correspondence.
• Supported cross-office coordination by compiling relevant reports for staff meetings.
• Collaborated in staff meetings to address operational challenges effectively.

• Developed and maintained relationships with healthcare facilities across tri-state area by assessing client needs and presenting tailored medical equipment solutions, resulting in improved client satisfaction and service adoption
• Coordinated with insurance companies to verify client eligibility and secure prior authorizations, while managing client and billing records through accurate data entry and invoicing to enhance operational efficiency
• Provided instructions on proper equipment use and delivered orientations at partnering institutions, collaborating with doctors and case management teams to ensure continuity of care and enhance client satisfaction

• Conducted client interviews and needs assessments for cases of domestic violence, evictions, and child abuse; prepared accurate legal documents and guided clients through legal aid benefits, eligibility, and appeal processes to ensure informed decision-making.
• Prepared clients and families for court hearings while connecting them with essential community resources, including shelters, clinics, and educational programs, to enhance their support network.
• Drafted legal documents and correspondence for clients and attorneys.
• Conducted legal research to support case preparation and strategy development.
• Organized case files and maintained accurate records for efficient access.

• Assisted teachers in classroom management, prepared and organized instructional materials, monitored student progress to provide timely feedback, graded assignments, and fostered a positive learning environment
• Assisted lead teacher in developing lesson plans and instructional materials.
• Supported students with diverse learning needs during classroom activities.
• Facilitated small group discussions to enhance student engagement and collaboration.

• Streamlined daily office operations and patient scheduling for dental practice.
• Developed work schedules based on budgets and workloads to prioritize tasks.
• Managed front desk operations, greeting visitors and addressing inquiries promptly.
• Monitored payments due from clients while maintaining positive relationships.
• Oversaw inventory management, ensuring adequate levels of supplies and equipment.
• Implemented policies to enhance workflow efficiency within the office.
• Coordinated meetings, travel arrangements, and department activities effectively.
• Recruited, interviewed, and selected candidates to fulfill vacant roles.

- Honor Roll

• 3.8 GPA