HUMERA SULTANA
Walgreens Pharmacy
Katy
1
Language
1
Certification
20
years of professional experience
Board-Certified Pharmacy Technician with significant experience in community pharmacy. Skilled in high-accuracy prescription intake, sterile and non-sterile compounding, and complex insurance navigation. Focused on enhancing patient care through collaboration with healthcare teams and fostering strong patient relationships.
Work History
Pharmacy Technician
12 Years 9 Months- Execute high-volume prescription intake and data entry within the proprietary pharmacy database with maximum speed and accuracy. [1]
- Collaborated with physicians, nurses, and insurance providers to resolve complex prior authorizations, coverage rejections, and eligibility conflicts, ensuring seamless patient care.
- Assisted Pharmacist in Charge in preparing specialized medications, including bio-identical hormone compounding and calculations, contributing to accurate medication delivery.
- Partner directly with physicians, nurses, and insurance providers to resolve complex prior authorizations, coverage rejections, and eligibility conflicts.
- Oversaw front-end and point-of-sale (POS) systems, processed financial transactions accurately while maintaining compliance with internal audit protocols.
Customer Service Representative / Cashier
1 Year- Managed monthly inventory counts and reconciliation controls to minimize discrepancies and ensure optimal shelf stock.
- Operated point-of-sale (POS) registers efficiently, generating rapid transaction times and balancing physical cash draws at shift intervals.
- Operated point-of-sale (POS) registers to facilitate rapid transactions and accurately balance cash draws at shift intervals.
Education
Associate of Arts (AA) Degree - Health Sciences
Skills
Pharmacy operations
Software & Systems: MS Excel
MS Word
MS PowerPoint
Pharmacy Software
Windows OS Environment.
Software & Systems: MS Excel
MS Word
MS PowerPoint
Modern Web Browsers
Windows OS Environment.
Medication therapy management
HIPAA compliance
Team collaboration
Languages: Fluent in English
Hindi
and Urdu.
Certification
- Registered Pharmacy Technician | License No. 216771 | Texas State Board of Pharmacy (TSBP)
- Certified Pharmacy Technician (CPhT) | Pharmacy Technician Certification Board (PTCB) [1, 2]
Languages
Languages: Fluent in English, Hindi, and Urdu.
Timeline
Pharmacy Technician
Walgreens Pharmacy
01.2014 - CurrentRead More
Customer Service Representative / Cashier
Sears Holding Corporation
01.2007 - 01.2008Read More
Houston Community College
Associate of Arts (AA) Degree from Health Sciences
Read More