Humerto Ceballos-Hernandez
Houston,TX
Summary
Dynamic Executive Housekeeper with over 10 years of experience in the hospitality industry. Proven ability to implement safety protocols, optimize workflows, and maintain exceptional customer service standards. Ready to drive team performance and operational excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Housekeeper
The Houstonian Hotel, Club & Spa
Houston, TX
02.2020 - 04.2025
- Supervised daily housekeeping operations to maintain high cleanliness standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for optimal usage.
- Conducted inspections of guest rooms and public areas for quality control.
- Coordinated scheduling for housekeeping staff to ensure adequate coverage.
- Implemented efficient workflows to streamline housekeeping processes.
- Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
Executive Housekeeper
The Royal Sonesta
Houston, Texas
07.2015 - 02.2020
- Supervised daily housekeeping operations to maintain high cleanliness standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for optimal usage.
Director of Housekeeping
The St Regis Hotel
Houston, TX
08.2005 - 11.2014
- Led daily operations of housekeeping department at luxury hotel.
- Developed and implemented cleaning protocols to maintain high standards.
- Trained and supervised housekeeping staff to ensure quality service.
Education
Business Administration
Cerritos College
Norwalk, California, CASkills
- Staff training
- Quality control
- Inventory management
- Safety protocols
- Workflow optimization
- Customer service
- Compliance inspections
- Team building
- Laundry operations
- Room inspection
- Cost control
Languages
Spanish
Professional
Certification
CPR
References
References available upon request.
Timeline
Executive Housekeeper
The Houstonian Hotel, Club & Spa
02.2020 - 04.2025
Executive Housekeeper
The Royal Sonesta
07.2015 - 02.2020
Director of Housekeeping
The St Regis Hotel
08.2005 - 11.2014
Business Administration
Cerritos College