Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AdministrativeAssistant
Humza Sheraz

Humza Sheraz

Ewing Township,NJ

Summary

Pursuing a dynamic managerial role where I can leverage my strong leadership skills to enhance operational performance and support team growth and success.

Accomplished manager with a proven history of successfully leading teams across diverse industries. Expertise in driving growth, streamlining operations, and providing outstanding customer service. Highly skilled communicator and problem-solver, dedicated to advancing organizational objectives.

Overview

7
7
years of professional experience

Work History

Manager

Sumo Ramen
04.2020 - Current
  • Provides excellent customer service to ensure a positive dining experience
  • Communicates clearly to take accurate orders and answer guest questions
  • Demonstrates strong multitasking and time management, especially during busy periods
  • Resolves issues calmly to maintain guest satisfaction
  • Works collaboratively with the kitchen and other staff to deliver smooth service

Manager

Mcdonald’s
01.2020 - 01.2021
  • Managed a team of 10 employees, ensuring adherence to company standards and procedures
  • Implemented policies and procedures that improved customer satisfaction by 15%
  • Streamlined inventory management processes, reducing waste and optimizing efficiency

Manager

Shalimar Restaurant
01.2018 - 01.2020
  • Oversaw daily operations, including staff scheduling, inventory management, and customer service
  • Implemented marketing strategies resulting in a 20% increase in revenue
  • Provided coaching and training to enhance team performance and productivity

Education

Highschool Diploma -

Skills

  • Leadership
  • Team Management
  • Communication
  • Interpersonal Skills
  • Operations Streamlining
  • Efficiency Improvement
  • Customer Satisfaction Strategies
  • Inventory Management
  • Logistics
  • Revenue Growth
  • Organizational Objectives

Accomplishments

  • ncreased Revenue: Successfully implemented marketing strategies at Shalimar Restaurant that led to a 20% increase in revenue, demonstrating your effectiveness in growth-oriented initiatives.
  • Improved Customer Satisfaction: At McDonald's, you introduced policies that boosted customer satisfaction by 15%, showcasing your ability to enhance the guest experience.
  • Operational Efficiency: Streamlined inventory management at McDonald's, reducing waste and increasing efficiency, which highlights your strong organizational and resource management skills.
  • Team Development: Provided coaching and training at Shalimar Restaurant, leading to improved team productivity and performance—a testament to your leadership and mentorship abilities.
  • Exceptional Customer Service: At Sumo Ramen, consistently delivered high-quality service, multitasked during peak times, and handled guest issues calmly, showing your commitment to a positive dining experience.

Languages

Urdu
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual
Spanish
Professional Working

Timeline

Manager

Sumo Ramen
04.2020 - Current

Manager

Mcdonald’s
01.2020 - 01.2021

Manager

Shalimar Restaurant
01.2018 - 01.2020

Highschool Diploma -

Humza Sheraz