Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hunter Brady

Lockport,LA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Guest Advocate

Target
06.2021 - Current
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Delivered prompt service to prioritize customer needs.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Mail Handler Assistant

JCH Marine LLC
05.2018 - 04.2020
  • Strengthened security measures through vigilant inspection of suspicious packages or correspondence before distribution.
  • Stamped sealed and sorted mail for delivery to other branches.
  • Expedited delivery times by promptly distributing mail to the correct departments and personnel.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.

Education

Bachelor of Arts - Political Science

Louisiana State University And A&M College
Baton Rouge, LA
05.2024

High School Diploma -

Edward Douglas White Catholic High School
Thibodaux, LA
05.2020

Skills

  • Retail store support
  • Property Security
  • Administrative and Office Support
  • Issue Resolution
  • Money handling abilities
  • Understanding Customer Needs
  • Order and Refund Processing
  • Sales Transactions
  • Payment Processing
  • Guest accommodations
  • Computer Skills

References

References Available Upon Request

Timeline

Guest Advocate

Target
06.2021 - Current

Mail Handler Assistant

JCH Marine LLC
05.2018 - 04.2020

Bachelor of Arts - Political Science

Louisiana State University And A&M College

High School Diploma -

Edward Douglas White Catholic High School
Hunter Brady