Hunter Donaldson
Summary
Server/Bartender with a passion for exceeding customer expectations and a willingness to take on added responsibilities with a positive attitude to meet team goals. Strong history of exceptional and poised service in demanding and high-volume fine dining establishments.
Overview
7
7
years of professional experience
Work History
Banquet Server
The Broadmoor Hotel
03.2023 - Current
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server/Banquet Bartender
Tellers Wood-Fired Grill
02.2022 - 02.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Created list of regulars through prompt and exceptional service in a 100-seat dining room.
- Skillfully anticipated and addressed guests' service needs no matter how tedious or complicated.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Created attractive bar displays by strategically arranging bottles and glasses.
Dining Room Assistant
Bobs Steak And Chophouse
12.2020 - 03.2022
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Trained new floor staff on guest service expectations, safety procedures, proper equipment and food handling, and restaurant protocols.
- Assisted with bussing tables and cleaning up spills.
Department Manager
Walmart
03.2017 - 12.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Trained and developed new associates on stocking, organizing, unloading, and proper hand-held computer use.
Education
High School Diploma -
C.F. Brewer Highschool
Fort Worth, TX05.2019
Skills
- Cash Handling and Management
- Wine Service
- Familiarity with POS systems
- Professional and Courteous
- Customer service focus
- Supply and Inventory Maintenance
- Anticipating Guest Needs
- Adaptive problem-solving
Timeline
Banquet Server
The Broadmoor Hotel
03.2023 - Current
Server/Banquet Bartender
Tellers Wood-Fired Grill
02.2022 - 02.2023
Dining Room Assistant
Bobs Steak And Chophouse
12.2020 - 03.2022
Department Manager
Walmart
03.2017 - 12.2020
High School Diploma -
C.F. Brewer Highschool
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